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Customer Feedback & Testimonials
At The Bookyard, we consider customer service to be our highest priority. We will do everything within reason and within our power to ensure our customers gain the best products, advice and service possible. We'd love to be able to say we never make mistakes but we do and we probably always will ... but when this happens we take full responsibility and will put it right.
The only way you can truly appreciate our service is to use us but since so many of our customers take the time to contact us and thank us for our efforts, we hope you will forgive us for indulging ourselves slightly and listing some for you to take as references.
Dougal
2012-1
2012-1
Just a quick email to say thanks for the prompt service and speedy delivery of my order. It was very much appreciated.
Saul
2011-9
2011-9
Hi Nick and Team, I just received the first part of my order today. Incredibly impressed and grateful for your rapid turnaround - I'll definitely be placing more orders with you! Service to envy!
Anabela
2011-6
2011-6
since from our relatively long commercial relationship, I have the best opinion and confidence in your services.
Joseph
2011-12
2011-12
I wanted to thank you for the speedy delivery of a product which Apple stores said was a non-replaceable item, and that my Macbook Air would have to be sent in for a full top and keyboard replacement - which would have costs hundreds of dollars to repair.
The key fit perfectly and solved my problem. It is good to know that you guys are around, and though across the US and the Atlantic ocean, the part made it within 5 days.
Melissa
2011-12
2011-12
Hello, I wanted to say thank you very much for the quick service and easily organised website you provide. Recently, my 18-month old MacBook Pro trackpad began behaving erratically overnight. I took it to a local shop who said the entire top case would need replacing, at
Julien
2011-11
2011-11
I am truly impressed by Bookyard's professional competence.
Sandra
2011-11
2011-11
Thanks so much for sending me my keycap! I have replaced and am a happy customer. I have recommended you to all my friends as well (lots of Mac users!)
Doug
2011-10
2011-10
Hi, I ordered a airport card for a ibook G3 two day's ago, it arrived today in great condition, and works perfectly. So thanks for such great service.
Fadi
2011-09
2011-09
I appreciate your good service, and in the future I will not hesitate to order from you again and also will tell my friends about your website :)
Paul
2011-07
2011-07
This is just to let you know that the equipment arrived and all is well.
Excelent service, Many thanks
Mark
2011-07
2011-07
Order received, part fitted and mac fixed, brilliant. Thanx
Matrin
2011-07
2011-07
Very impressed with your company and help today! It makes spilling red wine on my keyboard less of a pain....
Daniel
2011-06
2011-06
Fantastic fast service Nick, thank-you very very much.
Trevor
2011-06
2011-06
It's been great doing business with you, I'll be back in touch when my MacBook reaches retirement.
Annie
2009-10
2009-10
Just so you know I heard about you through my MacUsers Group in Dorset - WAMUG! We are so impressed by the service and helpfulness of your staff in fixing our computer. You did a superb job and my wonderful lap top that I thought was deceased now works better than when I first got it! The service was brilliant, fast and efficient. Cant thank you enough. Superb! Please do thank your technician very much for the wonderful job he did as this laptop. We noticed that he did a lot of smaller jobs t