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Customer Feedback & Testimonials

At The Bookyard, we consider customer service to be our highest priority. We will do everything within reason and within our power to ensure our customers gain the best products, advice and service possible. We'd love to be able to say we never make mistakes but we do and we probably always will ... but when this happens we take full responsibility and will put it right.

The only way you can truly appreciate our service is to use us but since so many of our customers take the time to contact us and thank us for our efforts, we hope you will forgive us for indulging ourselves slightly and listing some for you to take as references.

Displaying 16 to 30 (of 238 feedbacks)
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Isobel
10-2016
All Good. The guy I spoke to was incredibly helpful and patient. Thanks a lot!
Tom
10-2016
We are world leaders in designing and manufacturing Rugged displays. We came across The BookYard when one of our displays went down. I called after spending hours trying to find an Apple specialist. Within 30 mins of sending an email with photos I had a reply saying they're in stock and provided me the link to both of the listings on their website. which we promptly brought. Business to business the level of customer service brilliant. I would recommend them to anyone who has faulty Apple goods.
Chris
09-2016
Looked at a few different web sites and TheBookyard was easily the easiest to understand and to navigate. Everything is really simple to do. The only question I had was if the memory came as a twin set or as singles but an email to yourselves and within 24 hours I knew what I needed to know. If all goes well with delivery and equipment I would certainly recommend and use again
Robert
09-2016
Wow I received my parts today and they were beyond my expectations. I will tell every Mac user in Denmark to contact The Bookyard. They won't be disappointed. Thank you.
Tom
09-2016
Excellent. Had excellent customer service!
Pete
09-2016
Thanks you for a rapid parts delivery and consequent exchange - your website was easy to navigate and locate the part for an old iMac! I’m no engineer but the tutorial sent to me in a subsequent email made the dismantling and reassembly of the iMac fairly simple! Many thanks, a 2006 iMac is still earning me money!
Shea
09-2016
Super site and very helpful staff. Thank you!
Joaquim
09-2016
Very friendly and helpful staff when I called for information - would definitely recommend! Thanks.
David
08-2016
I haven't bought from you for ages, but I have once again at last. Great service from you always and often helpful when contacting you too
Jessica
07-2016
Lovely thanks so much for all of your help, your service has really impressed me.
David
07-2016
All arrived safely and my Mac is working perfectly once again! Many thanks for your help.
Aaron
07-2016
Just wanted to send an email to say thank you for the fast and reliable service! thebookyard.com is the only site I know with spare parts for Apple, I will recommend it to everyone!
Keith
07-2016
Great service as always!
Stefan
07-2016
please advertise the fact that you have spares for powerbooks on offer (yes, the old powerpcs) in the categories section. There must be a number of people like me out there still maintaining and using powerpc-based macs. Just a thought, you see. Ta
Matthew
07-2016
For so called 'Vintage Mac' this site is a life saver.
Displaying 16 to 30 (of 238 feedbacks)
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