Customer Feedback & Testimonials

At The Bookyard, we consider customer service to be our highest priority. We will do everything within reason and within our power to ensure our customers gain the best products, advice and service possible. We'd love to be able to say we never make mistakes but we do and we probably always will ... but when this happens we take full responsibility and will put it right.

The only way you can truly appreciate our service is to use us but since so many of our customers take the time to contact us and thank us for our efforts, we hope you will forgive us for indulging ourselves slightly and listing some for you to take as references.

Displaying 151 to 200 (of 269 feedbacks)
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Gordon
07-2013
Just to say thank you for your very good service without any hassle. Brilliant. Will definitely use The Bookyard again.
Ken
07-2013
I will not hesitate to use this company again as the service they supply is 1st class. Many thanks from a satisfied customer.
Tom
07-2013
I'm so glad someone sells replacement keys, well done you!
David
07-2013
I'm satisfied with your service, and have bookmarked your site against any possible future need.
Kevin
06-2013
Just a quick line to say thanks for the fast delivery of my order. The website is so clear and the instructions are first class. Top marks to everyone.
Ben
06-2013
I ordered a Macbook LCD and some tools needed to replace it from you guys on Sunday, all parts came today and were fantastic. Just thought I'd say thanks for your great products and great service!
John
06-2013
You've been great. My son said you were an excellent outfit and I can see what he means.
Adrian
05-2013
Great service. Thanks very much.
John
05-2013
Many thanks for the great help and very prompt delivery of the parts for my old iBook. Following a good vid on u-tube I dismantled & reassembled it with no trouble, and it is now in use with my grandchildren.
Keith
05-2013
I just wanted to say it was a pleasure doing business with you recently. I am impressed at your customer service and the professional way you dealt and helped me with my requirements
Jay
05-2013
Thank you very much for the attentive service.
Maria
04-2013
Just to say thanks for your easy ways of ordering, payment and really fast delivery! The product, a keyboard (that I am using right now to write this note) is fantastic. It came very well wrap and in perfect condition, and most importantly it works to perfecction! Will tell my friends about you and make contact again for sure!!
Yvonne
04-2013
The new cable arrived extremely quickly, we are very happy with your service!!
James
03-2013
The product was spot on just what I required, service was excellent from the time I spoke to 1 of the staff who was extremely very knowledgeable and helpful to the time I received my goods All the best, cheers a very satisfied customer
Alex
02-2013
Thank you so much for a brilliant service!!! The parts arrived today with no probs, i've installed them already!!! I've emailed a few friends who use macs recommending your services!!! Thanks a million,
David
02-2013
Great service from you folks once again. Appreciated!
Andrew
02-2013
I am very happy with the service and the fast repair of my machine. It is now whisper quiet and running perfectly with all damage rectified at a much cheaper price than at an apple store
Carl
02-2013
Brilliant Service! Will recommend you to everyone.
William
02-2013
Thank you so much for the amazingly swift service and attention to detail. One is quite unused to this level of customer care these days!
Jack
02-2013
Thank you for being prompt as always, I do value the level of service you provide and it's often worth paying a little extra to know that you provide the support and help when needed.
William
02-2013
Just to say that everything is working perfectly and I am incredibly pleased with the end result. My old iMac has been given a new lease of life. Your service has been outstanding from start to finish. I am hugely grateful, many thanks
John
01-2013
I came to you following another Mac users experience with a damaged machine, and I am impressed with the slick quick and organised operation.
Jan
01-2013
Excellent, thank you very much for your quick service! And for the fact that you stock all these parts, which saves me hundreds of euros in repair bills :)
Sandy
01-2013
Just wanted to thank you for your help with my order and the speedy delivery of my graphics card. It has given my old G5 a new lease of life!
Jan
01-2013
Hello, just wanted to drop a line and say thank you. I was able to fix my iMac today thanks to your cable and speedy service. And since I'm a professional photographer it has been very hard for me these past couple of days of having to work without a decent computer. I mentioned you guys on my Facebook status, hopefully you will get some more clients from over here, at least you have won yourself one new but very loyal customer! Kind regards and thanks once again!
Indrika
01-2013
Thank you for your helpful website. I bought 2 keys to replace the broken key on my keyboard (which were wrong) until I stumbled onto your site. I learned there are so many different types of key hinges for mac. For someone like me who isn't very computer-savy but dont fancy paying big bucks, you guys made my life super easy! You proved much more helpful than customer services at the apple stores in New Zealand and I really appreciate that considering Bookyard is service over the internet.
David
01-2013
Thx. I give an A for the service :)
Oliver
12-2012
Many thanks for organising the replacement camera - I fitted the new one last night and it works perfectly. Thanks again, your service is - as ever - impeccable.
Joseph
12-2012
Ordering of equipment, etc, from 'The Bookyard' is second to none. I have bought from you on a couple of occasion parts for my Mac Book pro and they have delivered a perfect order. Thank you for your efficiency and excellent service. I will most certainly recommend your service to friend and family.
Beatriz
12-2012
My name is Beatriz and I just want to tell that I'm very pleased with your services! All the things are in excelent conditions. Thank you so much, I will continued to buy here :D Best regards
Craig
12-2012
My first purchase from The Bookyard and your service has been great. Excellent and helpful advice before the purchase and excellent service for delivery. My mac's upgraded ram was delivered safely and its installed with no problem. I'll be using you guys again. Thanks.
David
12-2012
Received order as requested and fitted the key easily with help from your website. Great service; well done!
Malgorzata
12-2012
Thank you so much from me and my computer, your gift was the best one this year. An absolute 5***** service. Merry Christmas and a Fab New 2013 Year.
Catherine
11-2012
I ordered a fan for my MacBook Pro. Recieved it in a record time (to Spain). It works like a dream. It is really wonderful to have a store like yours.
Cath
11-2012
Just received the fan. Great! I can't wait to put it in the Mac. VERY fast shipping. It is much appreciated.
Gib
11-2012
Received the keyboard:-Spot on very happy
Weston
11-2012
Thanks Good service Components worked fine
Stephen
11-2012
I have nothing but good things to say about your website and - in particular - Customer Service. The lady I dealt with (I am sorry I cannot remember her name) was absolutely first-rate and did your company proud.
David
11-2012
Thanks for prompt delivery and service Thank you
Sarah
11-2012
Thank you, package arrived and all seems good. excellent customer service
Mr J
11-2012
Excellent service, well recommended. Site search for spare parts required very efficient. All in all I would rate them 10/10
James
11-2012
All received, thank you for excellent service
Bernardo
11-2012
Everything is good. Thanks for the support and fast delivery!
Phil
10-2012
Thanks very much for your fast delivery. Got the cable today and its fixed the prob straight away. Thanks again for your very thorough tech email explaining it all to me.
Max
10-2012
I'm writing to let you know I really appreciated your email regarding my enquiry and feel very pleased with how it was handled.
Lisa
09-2012
I want to thank you for the great service and speedy shipping.
Pekka
09-2012
Thanks, your shop is a lifesaver!

09-2012
Thank you. Your service was perfect!
Dan
09-2012
Thank you so much for the excellent service! I am very happy with the replacement 'o' key, and was pleased that it turned up quickly and was easy to put on.Cheers!Dan
Steve
08-2012
Guys, I just wanted to thank you for your wonderful service. The refurb part I ordered came today in excellent condition, and has fixed the problem I was having with my Mac Mini. Many thanks! Steve
Displaying 151 to 200 (of 269 feedbacks)
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