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Customer Feedback & Testimonials

At The Bookyard, we consider customer service to be our highest priority. We will do everything within reason and within our power to ensure our customers gain the best products, advice and service possible. We'd love to be able to say we never make mistakes but we do and we probably always will ... but when this happens we take full responsibility and will put it right.

The only way you can truly appreciate our service is to use us but since so many of our customers take the time to contact us and thank us for our efforts, we hope you will forgive us for indulging ourselves slightly and listing some for you to take as references.

Displaying 61 to 75 (of 243 feedbacks)
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Hyman
09-2014
I now have my computer back and would like to say how delighted I was with your service, which was terrific. I will certainly recommend you to everyone I know who needs your services.
Peter
09-2014
I wanted to thank you for the very prompt, professional and expedient service. I live in Spain and had tried numerous other channels to acquire a replacement battery for my Macbook Air. I was therefore very apprehensive about the service offered by the Bookyard. However this has been quickly dispelled and I can only praise you for the service. I now have a laptop fit for the purpose as it was intended.I highly recommend your company.
Andrew
08-2014
Thank you for taking the extra care to ensure the order was right prior to my mistake. I will certainly be recommending your website to friends and family. Awesome service I could not be happier, can't wait to have a fully functioning keyboard tomorrow. Again thank you for the marvellous shopping experience.
Amy
08-2014
Many thanks for my keys! Super quick delivery and perfect product. Will definitely recommend - and come here next time I inexpilably smash 2 keys off of my laptop!
Chris
08-2014
Thank you for delivering the front fan. I was able to change the fan within 30 minutes and my machine works like I have never heard - to think this has gone on for 3 years.
Andrew
08-2014
Thank you so much for your assistance. If I could personally commend your fantastic service to your company I certainly would. You have gone beyond helping but you've saved me a fortune too and that is beyond admirable.
Allan
08-2014
Definitely coming back to do more shopping here again! - Shipping was fast though it was overseas. Thanks!
Chris
08-2014
I received my order on Friday which was super fast so I am very happy with it. I replaced the faulty part and the Mac works great now.
Russell
08-2014
I commend you for your excellent service and understanding and I will be sure to promote you wherever I can as a wonderful company. I look forward to any business we may do in the future and will continue to check your website for a more suitable laptop for my needs. Thanks again for being so understanding and helpful.
Ian
08-2014
Just a word to say thank you very much for the excellent service on my recent orders. You went out of your way to resolve my problems and make sure I received the correct parts which have now been fitted and normal service has been resumed. I used Bookyard once before, a couple of years ago, and the service was similarly impressive then. It is a pleasure to do business with an organisation that takes pride in its customer service and satisfaction.
Clement
06-2014
Simply to thank you for such remarkable service. Very fast, safe and professional delivery within 24hours of ordering and what has turned out to be a very good experience with you. Excellent product at extremely competitive prices, brilliant back-up service with a highly ethical company. This is rare and highly valued.
Heitor
06-2014
I've ordered some parts for my beloved macbook pro last week and you guys were amazing, fast shipping (even using royal mail) and excellent description and packing. Thank you guy for providing the missing part for my lovely mac :)
Michel
06-2014
Thanks for the fast shipping, the replacement arrived today. I setup the new drive... burn some discs. Yeahhh!!! Everything works fine. I am very happy Thank You very much for Your great help and wonderful service. With best wishes
David
05-2014
Thank you very much for an sublime service and delivery time. We are very happy with you as our supplier :)
William
05-2014
Thank you again for your amazing service
Displaying 61 to 75 (of 243 feedbacks)
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