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Customer Feedback & Testimonials

At The Bookyard, we consider customer service to be our highest priority. We will do everything within reason and within our power to ensure our customers gain the best products, advice and service possible. We'd love to be able to say we never make mistakes but we do and we probably always will ... but when this happens we take full responsibility and will put it right.

The only way you can truly appreciate our service is to use us but since so many of our customers take the time to contact us and thank us for our efforts, we hope you will forgive us for indulging ourselves slightly and listing some for you to take as references.

Displaying 76 to 90 (of 236 feedbacks)
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Marcantonio
04-2014
HI, thanks: fast service and perfect working items.
Lorimer
03-2014
I would like to thank you very much for your generous assistance in helping me to solve the problem with my Mac. This was extremely kind of you, and represents a service we don't see very often today
Julian
03-2014
Was given your name by Apple store as recommended spares suppliers for Apple Macs. Impressed by your website easy to find what I wanted. Easy to use. Thanks
Roberto
03-2014
Thank you for all your help with finding the correct replacement part for my iPad. After many calls to yourself and the patience of a sapient, I was pointed in the right direction to the correct part. it took about 2.5hrs to strip the iPad and install the part, but in the end it was worth it, I now have a working iPad and that\'s thanks to yourself. I use you for my work spare parts and would recommend you to anyone, for your expert advice, and quality of your parts both new and used
Tony
03-2014
Thanx, as ever....didn't expect such a rapid 'return'! I'm always impressed with the BOOKYARD Service!!
Graham
03-2014
Very impressed. Had exactly the right disks for my ancient MacMini. Ordered on a Thursday; in my hands Friday lunchtime, installed Friday afternoon. Price reasonable; postage good. Very happy!
Ronnie
02-2014
Thank you for repairing my iMac. Everything is working perfectly here and dealing with you was a pleasure as always. I was very impressed by the thorough way you took such care over establishing the precise causes of the fault. It gives me great confidence to know such professional support is available to me.
Miguel
02-2014
The supply came to Spain in time and it works ok. You have a good service. We will continue buying. Thank you very much.
Ronnie
02-2014
We buy parts all over the world and thebookyard is one of our more favorite suppliers. Our technicians like to work with your parts because of the low failure rate of the parts. Also part numbering is correct and delivery is swift and well protected for transport.
James
01-2014
I have dealt with The Bookyard for years and I have always found you to be extremely helpful and knowledgable.
Tony
01-2014
Utterly brilliant service. Found what I wanted. Well priced, and with me in 48 hours. Totally brilliant!
Dean
01-2014
I am just writing to you to say thank you for the advice about the problem with my Mac Pro. I have also ordered a new screen housing from you which arrived yesterday. It was a B grade item but was still in very good condition and unbelievable value for money. I have forwarded your company onto all my apple mates who need spare parts. Once again thank you for all the help Many thanks,
Ted
01-2014
The procedure has been an example of great customer service.
Trevor
01-2014
Many thanks for all your help. The keyboard arrived lunchtime Friday. Fantastic . Thanks again for your highly efficient service.
Stephan
12-2013
I am very pleased with the way my order. Posted it on monday and had it delivered to Sweden in three days. Of course just as pleased with the delivered items. Wouldn
Displaying 76 to 90 (of 236 feedbacks)
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