Shipping & VAT

All shipping and delivery times quoted below are true unless otherwise stated on the store. Where The Bookyard is closed due to national holidays or for any other reason, this will be clearly indicated at the top of all store pages and such closures will delay shipment of orders until The Bookyard re-opens.

Shipping Services - UK

UPS next day (RECOMMENDED) courier service is available for all UK orders up to a weight of 6kg at a flat rate of £5.80 + VAT. Orders placed and paid for correctly by 3pm on a working day will ship the same day. Delivery is guaranteed by 5:30pm the following working day (i.e. 1 working day after the order was placed) to most UK locations provided none of the items ordered were quoted on the store as having a lead time. UPS are unable to guaranty next day delivery to all UK locations. Visit the UPS Time In Transit page to find the guaranteed delivery time to any UK postcode. It is the customer´s responsibility to confirm the delivery time to their address and The Bookyard will not offer refunds for orders delivered within UPS´ published delivery time to that postcode.

Orders placed and completed after 3pm on any day will ship the next working day for delivery between 9am & 5:30pm the following working day (i.e. 2 working days after the order was placed) provided UPS offer next day service to the destination postcode and provided none of the items ordered were quoted on the store as having a lead time. Orders are insured for the full value of the enclosed products. Deliveries will not be made to the destination address on Saturdays or Sundays.

UPS Express pre-10:30 courier service is available for all UK orders up to a weight of 6kg at a flat rate of £12.95 + VAT. Orders placed and paid for correctly by 3pm on a working day will ship the same day. Delivery is guaranteed before 10:30am the following working day (i.e. 1 working day after the order was placed) to most UK locations provided none of the items ordered were quoted on the store as having a lead time. UPS are unable to guaranty pre-10 delivery to all UK locations. Some locations are guaranteed before 12 noon and in some remote locations, express delivery is not available at all.
Visit the UPS Time In Transit page to find the guaranteed delivery time to any UK postcode. It is the customer´s responsibility to confirm the delivery time to their address and The Bookyard will not offer refunds for orders delivered within UPS´ published delivery time to that postcode.

Orders placed and completed after 3pm on any day will ship the next working day for delivery before 10:30am the following working day (i.e. 2 working days after the order was placed) provided UPS offer pre-10 service to the destination postcode and provided none of the items ordered were quoted on the store as having a lead time. Orders are insured for the full value of the enclosed products. Deliveries will not be made to the destination address on Saturdays or Sundays.

Royal Mail 1st class standard delivery is available for UK orders which are below 0.1kg AND have an order total below £10 before shipping and VAT. This is a non-recorded, non-insured service with a fixed price:
0g-100g : £0.85 + VAT

Royal Mail 1st class recorded delivery is available for UK orders which are below 1kg AND have an order total below £100 before shipping and VAT. Price is calculated at checkout based on weight of goods ordered plus packing materials but the following prices can be taken as a guide for UK deliveries (all prices exclusive of VAT) :

0g-100g : £1.85
101g-250g : £2.95
251g-500g : £3.38
501g-750g : £3.75
751g-1kg : £4.25

Delivery time for this service is currently between 1 & 14 days and orders will be shipped within 2 working day provided none of the items ordered were quoted on the store as having a lead time. Orders are only insured to a maximum value of £30.
Note: This shipping option is available because The Bookyard wishes to give our customers the best range of options, however, we strongly recommend customers NOT select Royal Mail services due to the high risk of significant delays or loss of parcels. If customers opt for any Royal Mail delivery option and there is a delay or loss, The Bookyard will not be responsible for providing a replacement order until a successful claim has been made against the Royal Mail which can take up to 4 months. The Bookyard cannot be held responsible to delays caused by the Royal Mail.

Shipping Services - International

UPS Worldwide (RECOMMENDED) courier service is available for all non-UK bound orders. This is a fully trackable service. Delivery times depend on the destination country but are usually between 1 & 5 working days (See UPS time estimator). Orders placed and paid for correctly by 3pm on a working day will ship the same day. Orders placed and completed after 3pm on any day will ship the next working day. Orders are insured for the full value of the enclosed products. Deliveries will not be made to the destination address on Saturdays or Sundays.

Royal Mail international standard delivery is available for all non-UK orders which are below 0.1kg AND have a net order total below £10. Delivery time for this service is currently between 2 & 21 days and orders will normally be shipped within 2 working days provided none of the items ordered were quoted on the store as having a lead time. There is no insurance on this budget service and The Bookyard are not liable for items lost by the postal services.
This is a flat rate service with two zones as shown below :

Europe	0g-100g : £1.95 + VAT
Rest of the world	0g-100g : £2.45 + VAT

Royal Mail international signed-for delivery is available for all non-UK orders which are below 1kg AND have a net order total below £80. Delivery time for this service is currently between 2 & 21 days and orders will normally be shipped within 2 working days provided none of the items ordered were quoted on the store as having a lead time. Orders are only insured to a maximum value of £30.
Note: This shipping option is available because The Bookyard wishes to give our customers the best range of options, however, we strongly recommend customers NOT select Royal Mail services due to the high risk of significant delays or loss of parcels. If customers opt for any Royal Mail delivery option and there is a delay or loss, The Bookyard will not be responsible for providing a replacement order until a successful claim has been made against the Royal Mail which can take up to 4 months. The Bookyard cannot be held responsible to delayes caused by the Royal Mail or the destination country"s postal system.

Price is calculated at checkout based on weight of goods ordered plus packing materials but the following prices can be taken as a guide for international deliveries (all prices exclusive of VAT) :

Weight	Europe	Rest of the world
100g	£5.00	£5.35
300g	£6.05	£7.15
500g	£6.85	£8.85
800g	£8.15	£11.40
1kg	£9.00	£13.15

VAT (TAX)

In accordance with UK tax law, VAT is charged at 15% on all orders delivered to UK addresses.
In addition VAT is charged on orders delivered to all other EU member states alhough if the buyer is a VAT registered company, they are not liable for VAT. Our store does not currently support the automatic verification of EU VAT numbers and so in this case, the buyer should contact us with their VAT registration number after placing the order and we will refund the VAT component.
VAT is not added to orders shipped to countries outside the EU.