Customer Feedback & Testimonials
At The Bookyard, we consider customer service to be our highest priority. We will do everything within reason and within
our power to ensure our customers gain the best products, advice and service possible. We'd love to be able to say we never make mistakes but we do and we probably always will ... but when this happens we take full responsibility and will put it right.
The only way you can truly appreciate our service is to use us but since so many of our customers take the time to contact us and thank us for our efforts, we hope you will forgive us for indulging ourselves slightly
and listing some for you to take as references.
Displaying 101 to 150 (of 275 feedbacks)
Result Pages: 3
Just a word to say thank you very much for the excellent service on my recent orders. You went out of your way to resolve my problems and make sure I received the correct parts which have now been fitted and normal service has been resumed. I used Bookyard once before, a couple of years ago, and the service was similarly impressive then. It is a pleasure to do business with an organisation that takes pride in its customer service and satisfaction.
Simply to thank you for such remarkable service. Very fast, safe and professional delivery within 24hours of ordering and what has turned out to be a very good experience with you. Excellent product at extremely competitive prices, brilliant back-up service with a highly ethical company. This is rare and highly valued.
I've ordered some parts for my beloved macbook pro last week and you guys were amazing, fast shipping (even using royal mail) and excellent description and packing. Thank you guy for providing the missing part for my lovely mac :)
Thanks for the fast shipping, the replacement arrived today. I setup the new drive... burn some discs. Yeahhh!!! Everything works fine. I am very happy Thank You very much for Your great help and wonderful service. With best wishes
Thank you very much for an sublime service and delivery time. We are very happy with you as our supplier :)
Thank you again for your amazing service
I would just like to thank you for the fantastic service you have given to me. I am delighted with my renewed Macbook. Now it is A1 every thing is working really well.
I've been absolutely delighted with the MacBook and want to thank you for providing such an excellent service, from the ease of use of the website, express delivery and friendly customer service.
I have been really pleased and impressed with the communication so you can give yourself a large pat on the back for customer services.
Thank you! I only ordered all this yesterday and it's here already!
I just want to say Great service! I am very pleased with the purchase and the information I have got from the web page.
I've got my keys and boy do they fit nice! :) Thx a lot.
Thanks for maintaining a very useful web site - being able to check for relevant parts using the S/Number is great.
HI, thanks: fast service and perfect working items.
I would like to thank you very much for your generous assistance in helping me to solve the problem with my Mac. This was extremely kind of you, and represents a service we don't see very often today
Was given your name by Apple store as recommended spares suppliers for Apple Macs. Impressed by your website easy to find what I wanted. Easy to use. Thanks
Thank you for all your help with finding the correct replacement part for my iPad. After many calls to yourself and the patience of a sapient, I was pointed in the right direction to the correct part. it took about 2.5hrs to strip the iPad and install the part, but in the end it was worth it, I now have a working iPad and that\'s thanks to yourself. I use you for my work spare parts and would recommend you to anyone, for your expert advice, and quality of your parts both new and used
Thanx, as ever....didn't expect such a rapid 'return'! I'm always impressed with the BOOKYARD Service!!
Very impressed. Had exactly the right disks for my ancient MacMini. Ordered on a Thursday; in my hands Friday lunchtime, installed Friday afternoon. Price reasonable; postage good. Very happy!
Thank you for repairing my iMac. Everything is working perfectly here and dealing with you was a pleasure as always. I was very impressed by the thorough way you took such care over establishing the precise causes of the fault. It gives me great confidence to know such professional support is available to me.
The supply came to Spain in time and it works ok. You have a good service. We will continue buying. Thank you very much.
We buy parts all over the world and thebookyard is one of our more favorite suppliers.
Our technicians like to work with your parts because of the low failure rate of the parts.
Also part numbering is correct and delivery is swift and well protected for transport.
I have dealt with The Bookyard for years and I have always found you to be extremely helpful and knowledgable.
Utterly brilliant service. Found what I wanted. Well priced, and with me in 48 hours.
I am just writing to you to say thank you for the advice about the problem with my Mac Pro. I have also ordered a new screen housing from you which arrived yesterday. It was a B grade item but was still in very good condition and unbelievable value for money. I have forwarded your company onto all my apple mates who need spare parts.
Once again thank you for all the help
The procedure has been an example of great customer service.
Many thanks for all your help. The keyboard arrived lunchtime Friday. Fantastic . Thanks again for your highly efficient service.
I am very pleased with the way my order. Posted it on monday and had it delivered to Sweden in three days. Of course just as pleased with the delivered items. Wouldn
You guys are fantastic, the service is just great! Thank you
The board arrived yesterday and is now snug in my MacBook pro. Everything is working. Thank you for the efficient handling of my order. I'll also recommend your site for the reasonable rates.
I'm very impressed by such a prompt and helpful service.
Just a note of thanks - the new key caps arrived today, now fitted and working well. Thank you very much!
Just to say thankyou - new keyboard fine and I am now in touch with the outer world. All nicely packaged amd delivered on day you agreed - a nice change from "will be delivered within 28 days"
Thank you for the prompt delivery of the ipad wifi aerial, product was extremely well packed and delivery was fast. Fantastic, I won't hesitate to recommend you to others
I just wanted to thank you so much for rescuing my daughter's Apple Mac. I'm so pleased the sonic bath worked! We both want to thank you so much for your customer service, kindness of heart when I called in and of course for your skills of rescue and repair!
From two very happy customers!
Thanks so much for your help I am very happy with the service and friendliness and the efficient way in which I was dealt with.
I shall be retuning to you when I upgrade it in the new year and will also be looking to purchase a desk top for my husband too.
I found you a couple of days ago whilst looking for a decent Mac parts supplier. I ordered, items turned up this morning, fitted and perfect! Thanks for your prompt service and for having such an excellent website. I will be buying from you on a regular basis no doubt.
I wanted to thank you for helping me with my order. My Mac Pro is back up running now thanks to your help correcting my order. Cheers
Thank you very much for maintaining a stock of items such as the Superdrive I have ordered. You have contributed to me being able to keep an old and trusted iMac in working order.
Thank you very much for the spare part for my Mac Book Pro. Order has been perfect and shipping very fast. Thanks again.
A leaky roof and an open macbook is a disastrous combination. I was expecting to spend the best part of a thousand pounds on a new one. Luckily, I thought of buying a topcase from The BookYard instead. It's ridiculously easy to find the exact part that you need (just enter your serial number and some clever software does the rest). Delivery was next day and the whole thing cost well under
Once again, great service and much quicker delivery than anticipated. Thank you!
Have to thank you: received the goods fixed the MBP in a breeze.
Now fixed this flawlessy thanks to you, again!
Quick service - quick replies for purchase confirmed - quick delivery sent. Really happy - so am using again today
Very informative website. Didn't know my model or which key type to purchase but the information and links worked a treat and was able to quickly identify the key and hinge type I needed and place the order. I'm not a 'computer' person as such and just trying to fix my keyboard cheaply and quickly , thanks very much
Ordered, paid for, received, installed, working, - and all within less than 24 hours. Absolutely Terrific !!! Many Thanks!
It wonderful to know there is an online store that has available parts for these beautiful old laptops.
Big thank you to you and the team at The Book Yard.
Thank you! I needed a missing keyboard key for my MacBook and obtaining one from you across the Atlantic via your website was easy as pie. It works great. Nice job.
Good news, I manage to get my SSD working back on my macbook, thanks again for the support !
We ordered a Macbook white UK keyboard from you after searching high and low all over the place. Your price was the best we found and the condition of the refurb item was fantastic. Added to the super-speedy delivery time and your lovely customer service - BookYard you are now our supplier of choice - thank you!
Displaying 101 to 150 (of 275 feedbacks)
Result Pages: 3