Customer Feedback & Testimonials
At The Bookyard, we consider customer service to be our highest priority. We will do everything within reason and within
our power to ensure our customers gain the best products, advice and service possible. We'd love to be able to say we never make mistakes but we do and we probably always will ... but when this happens we take full responsibility and will put it right.
The only way you can truly appreciate our service is to use us but since so many of our customers take the time to contact us and thank us for our efforts, we hope you will forgive us for indulging ourselves slightly
and listing some for you to take as references.
Displaying 251 to 300 (of 300 feedbacks)
Páginas de Resultados: 6
Thanks so much for sending me my keycap! I have replaced and am a happy customer. I have recommended you to all my friends as well (lots of Mac users!)
Hi, I ordered a airport card for a ibook G3 two day's ago, it arrived today in great condition, and works perfectly. So thanks for such great service.
A big 'thank you' to yourself and your colleague who I spoke with on the phone. The part arrived this morning at 8:30am, resulting in minimal downtime for me. I will have no hesitation is using you again and recommending you to others.
I appreciate your good service, and in the future I will not hesitate to order from you again and also will tell my friends about your website :)
Hi Nick and Team, I just received the first part of my order today. Incredibly impressed and grateful for your rapid turnaround - I'll definitely be placing more orders with you! Service to envy!
Trackpad now working perfect, Would not have got it working without your help. Thanks for your help & parts on time .
Very impressed with your company and help today! It makes spilling red wine on my keyboard less of a pain....
Order received, part fitted and mac fixed, brilliant. Thanx
This is just to let you know that the equipment arrived and all is well.
Excelent service, Many thanks
It's been great doing business with you, I'll be back in touch when my MacBook reaches retirement.
Fantastic fast service Nick, thank-you very very much.
since from our relatively long commercial relationship, I have the best opinion and confidence in your services.
Just wanted to say thank you very much indeed. Hard to believe someone in this day and age actually cares about their customers.
Just wanted to say thanks for your very quick reply and to say you were bang on with your advise.
I just wanted to thank you for the excellent service in shipping the macbook screen I ordered, replacing it for the one I should have ordered, and adding a new macbook topcase to the order. I will certainly remember and recommend you.
Thanks very much for your efforts! I'm really pleased with the way you deal with issues like these and I'm pretty confident I'll be a returning customer. This is high quality customer support.
Might I take this opprotunity to commend you for the helpfulness of your staff!
Very prompt service thank you.
The OS disc I bought worked beautifully. You guys have saved my ass!
many thanks for the parts arrived first thing will be fittin them next week. Great service and fast delivery.
I will keep you in mind and tell my Mac friends about your website and service.
Thank you for the work you have done for me so very quickly. I am very impressed and will recommend your service to all in the Mac user group I am a member of - and to anyone else who will listen to me.
Just a quick e-mail to say thank you for your brilliant service. My macbook is as if it was never damaged with a minimum amount of fuss. Your service was superfast and efficient and I'll definitely be recommending your company to anyone with a broken Mac.
You are fantastic, I really appreciate your efforts.
Love the website. Easy to use and visually clear.
Thank you for prompt and efficient service.
It took less than 24 hours for delivery (Greece) upon order placement and I need to thank you for your excellent service!
Very impressed with your site, I got the order today. Fast efficient service.
Can I take this opportunity to thank you from the bottom of my heart for the parts.
My MacBook Air looks and performs like new now and the screwdriver made the repairs a doddle. I look forward to dealing with you again very soon.
Please allow me to say thank you for the outstanding overall service , you won a costumer.
Just wanted to say thank you for the prompt & excellent service. Will certainly recommend you.
Just received my first ever order from you guys in less than 24 hours. I just wanted to drop a line to say thanks for the great job and keep up the good work.
Thank you. Great service, solid packaging and fast delivery: 25 hours from your place to the south of France. I'll definitely be shopping again with you guys when I need Mac spare parts!
Gillian, You and The Bookyard are a star! Need a reference for brilliant customer care just ask!
I'm grateful for your prompt, efficient and courteous service and I would be very happy to recommend both your spares supply and Mac repair provision which have been simply excellent!
Contacted Tech Support prior to ordering. Got excellent advice. Received item Monday am. Worked out of box. Superb product - Excellent Service - Prompt delivery. Nice to be able to make telephone contact. Reassured me I was buying the right product as I am no techie. I will not hestitate to buy from the Bookyard in the future. Many thanks.
Fantastic service. New glass screen arrived 15 minutes ago and is already mounted and perfect. Glass screen ordered 14:00 on Monday and computer repaired at 10:15 on Tuesday.
I'm writing to thank you and compliment you on the excellent service you offer. Fortunately I found The Bookyard and will not hesitate to contact you for my future needs nor to recommend you to my friends and colleagues.
I have a fully functional computer, fixed for a fraction of the price that Apple would\'ve charged me! Thanks again, I'll be recommending you to everyone!
I'm very impressed that you have such obscure parts available.
Just to say a big thank you. It would be nice if some online retailers who promise next-day delivery could operate as quickly as you do.
Very impressed with excellent service. An inconsequential mistake made good quickly, and with a great deal of goodwill! If only all businesses knew how to keep their customers happy.
Just wanted to say thank you very much for the fantastic service. I do appreciate the amazingly fast shipping.
Top marks on the website and ordering process. Thanks!
Just wanted to say thanks ever so much for all your help with the keycaps. I will certainly be recommending any 'Macheads' I know to you guys for repiars/spares.
Just so you know I heard about you through my MacUsers Group in Dorset - WAMUG! We are so impressed by the service and helpfulness of your staff in fixing our computer. You did a superb job and my wonderful lap top that I thought was deceased now works better than when I first got it! The service was brilliant, fast and efficient. Cant thank you enough. Superb! Please do thank your technician very much for the wonderful job he did as this laptop. We noticed that he did a lot of smaller jobs t
Thank you so much for your work on my laptop which is working better than ever and feels like a new computer. You were recommended to us by Mac Users Club and we have recommended you to others.
Yesterday at about 4:30, I ordered an empty Newertech Mini Stack as a backup enclosure for my new Mac Mini and to my astonishment it arrived at my workplace around midday today.
What rare service in this day and age. I'm doing a Time Machine backup as I write this.
On this occasion, I can't recommend them highly enough.
First class service and a friendly person on the phone to help when panic sets in will do business again
You come highly recommended from a customer of mine - so far, I can see why. Very good site and service!
Displaying 251 to 300 (of 300 feedbacks)
Páginas de Resultados: 6