Customer Feedback & Testimonials

At The Bookyard, we consider customer service to be our highest priority. We will do everything within reason and within our power to ensure our customers gain the best products, advice and service possible. We'd love to be able to say we never make mistakes but we do and we probably always will ... but when this happens we take full responsibility and will put it right.

The only way you can truly appreciate our service is to use us but since so many of our customers take the time to contact us and thank us for our efforts, we hope you will forgive us for indulging ourselves slightly and listing some for you to take as references.

Displaying 1 to 15 (of 259 feedbacks)
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Will
08-2017
I don't need you guys very often but when I do, you always have what I need in stock!
Jonathan
08-2017
Thank you very much for the excellent service. I bought a screen from you to replace mine due to a blown LCD through damage. The MacBook is 6 years old and a recycled screen was the perfect fix. Great service, good return packaging and instructions but most impressive was the detailed description and report on each screen that you had for sale, to be able to call someone who knew what they were talking about and who was honest, straight forward and reliable was fantastic. Thank you.
Anne
07-2017
What makes The Backyard special - aside from its brilliant refurbished macs - is the friendly, professional and helpful offline service offered by its team at the office. Thank you!
Tony
07-2017
I have to thank you and your team very very much. Your service is excellent and the parts are perfect. We had the part arrive on Monday this week and we assembled and tested it all day Tuesday. We delivered the unit to our customer who was to say the least, ecstatic at the work done and the brilliant time frame for the repair. Thank you and your team again, I am sure we will be working with you folks more into the future.
Robin
06-2017
I trust you guys implicitly to deliver top quality and top service. I am in the process of growing my business and particularly in the used parts area. The Bookyard is at the core of my business model and it is a pleasure to work with you guys.
John
06-2017
Great site, I like the discounts for ordering more items
Fer
06-2017
Thanks a lot for the good prices and the vast catalogue of Apple parts.
Kate
06-2017
A first class reliable seller
Lisa
05-2017
Clear website, great selection of parts, thank you!
John
05-2017
I had to call for genuine Apple clarity on and item. The gentleman was very helpful. Great service!
Steven
05-2017
Many thanks for the speed of your service much appreciated, part arrived Saturday was up and running again within minutes
Rebecca
05-2017
It was fine, all the parts arrived well packed and quickly and my laptop is running better than ever. What a great service I'll use you again.
Mishal
04-2017
You really have an amazing, fast and very friendly service
Mike
04-2017
Thank you! Speakers sorted my problem out. Great service.
Neil
04-2017
Excellent website - a model of how they all should be! Brilliant stuff and I will be back often
Displaying 1 to 15 (of 259 feedbacks)
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